Returns – Tstars

TSTARS EASY RETURNS AND EXCHANGES

What is Tstars easy return/exchange policy?

If you received your order and you are thinner, taller, wider or rounder than you thought, or you just don’t like the color, we will happily accept returns for exchange or refund.

Tstars exchange process is painless! Within 40 days of the date your order was placed, if you want a different size, color or style, please contact us at service@tstarsonline.com or simply return the item, in perfect condition:

Tstars
63 Church St. #300
Seven Valleys, PA
USA

Please make sure to include your original order ID, name or email address on the order as well as the details of the item(s) you want to exchange or return. If you are returning the item for a refund, please let us know your reason for returning.
Refunds will be issued to the original payment method, minus any shipping fees.
In both cases the garment must be returned to us in the original, brand new, eye-poppingly beautiful condition that it was received.


Did you receive a defective item or order?

We are so sorry to hear that!
Please contact us and we will send out a replacement item or issue a refund if your order is;

- Incorrect
- Damaged
- Not printed correctly
- Missing

Refunds will be issued within 10 business days from the date you notify us.

You can contact us at service@tstarsonline.com so that we can get the issue solved ASAP!

Please include your original order ID and the details of the problem. If the item was wrong or defective, please attach clear photographs